Terms & Conditions

Brexit Update - 23 December 2020


Our terms and conditions will be updated. With immediate effect the price you see is the price you pay and that when ordering goods from our website for delivery outside of the UK, the recipient may be subject to import duties and taxes. These are payable by the recipient.

Prices and Tax

Prices shown for goods on this site exclude postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. Delivery to non-European countries may result in import duties and local tax payable on receipt of the goods. You will be liable for these duties and taxes.

Consumer Contract Regulations

We comply with the Consumer Contracts Regulations 2013. These regulations give consumers a right to:

• Receive clear information about the supplier, the goods and the sale before deciding to buy - this information is contained within this website
• Confirmation of this information in writing - confirmation of the sale is emailed on receipt of the order
• A cancellation period of 14 working days from receipt of goods in which to withdraw from the contract

Conclusion Of A Contract

This website and the prices shown constitute an invitation to treat and not an offer capable of acceptance. At all times our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made. Courtaulds (Footwear) Limited reserves the right to cancel any order at its discretion and at any time before the point of dispatch, including for technical reasons.

Stock Availability

Whilst every effort will be made to ensure that all items shown are in stock, we offer no guarantee of availability.

Changes to Your Order

We aim to dispatch all internet orders by the next working day which means that amendments to your details can only be made before 5pm on the same working day. Please note that we can only make changes to address and sizing information or cancel an order in its entirety. Please note that we will not be able to amend orders that are made after 5pm during the week or over the weekend.


The actual colour of goods may vary slightly from that shown on the website due to the limitations of browser software and monitors, limitations of photographic technology and lighting conditions.


All confidential information, including credit card details, is held securely and only transmitted in an encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.


You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.


The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

Consumer Rights

None of the above Terms and Conditions affect your statutory consumer rights.

Company information

Courtaulds (Footwear) Limited is a company incorporated in England and Wales and registered under company number 2720849. Courtaulds (Footwear) Limited is registered for VAT under number GB 558 8297 79


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