Returns

  • If you are not satisfied with your purchase, you can return it to us for a refund or exchange.
  • Items should be returned unused and must be returned within 28 days of receipt of goods.  
  • To return your purchase, please complete the returns label below, attach it to your parcel and take it to the post office. Please obtain and retain a proof of posting.
  • They must be returned in the original packaging with the original delivery note.   
 
CODE REASON
B Too Big
S Too Small
F Faulty
D Does Not Suit
N Item Not As Expected
O Other

If you would like us to despatch an alternative size, please also indicate this on the delivery note.

Please return your goods to the following address:

Returns Dept.
Courtaulds (Footwear) Limited
Heanor Road
Loscoe
HEANOR
DE75 7JT

×

We use "cookies" to identify you when you visit the Chipmunks sites and to build up a demographic profile. 

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. They help to give you the best experience on our website and to make sure that the Chipmunks ads you see on other sites are relevant to you. Find out more about the use of cookies on https://www.allaboutcookies.org/.

Most browsers allow you to turn off the cookie function; if you wish to do this, see the help area of your browser.