Privacy & Cookie Policy

Chipmunks takes your privacy seriously. This Privacy policy explains the data processing practices of Chipmunks and your options regarding the ways in which your data is used.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor how many people visited our website, which pages they visited and the type of technology they used. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. The table below explains the cookies we use and why.




Further Information



These are our own cookies that allow our website to function e.g. Making the shopping basket and checkout work and remembering your searches.


Google Analytics



These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Overview of privacy at Google

Social Media Cookies

Twitter, Facebook and AddThis

These buttons allow you to easily share or “like” the content of our website.

Twitter Cookies
Facebook Cookies
AddThis Cookies


Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

What we collect

We collect the following information if you use this site to contact us by email or make a purchase:
* Name
* Contact information including the email address you supply
* Other information relevant to your enquiry or purchase

What we do with the information we gather

We use this information to understand your needs and provide you with a better user experience and, in particular, for the following reasons:
* We may use the information to improve our products and services.
* To send you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
* From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling your personal information If you have any questions regarding the information we hold about you or wish to have your information removed from our database please email [email protected] 

We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about our sister brands and their promotions and offers.

Information Collected

We collect information automatically about your visit to our sites. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form and allows us to improve the service we provide.

We use information in aggregate form (so that no individual user is identified) to build up marketing profiles, to aid strategic development, to manage our relationship with third parties, and, to audit usage of the site.

If you have any questions regarding the information we hold about you or wish to have your information removed from our database please email [email protected] 

Internet-Based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Chipmunks site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.


We use "cookies" to identify you when you visit the Chipmunks sites and to build up a demographic profile. 

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. They help to give you the best experience on our website and to make sure that the Chipmunks ads you see on other sites are relevant to you. Find out more about the use of cookies on

Most browsers allow you to turn off the cookie function; if you wish to do this, see the help area of your browser.